Customer Service

The concept of customer service is not new; it has been around for centuries. But now, it has undergone a...

Customer Service is no easy job, but if you know how to handle your customers correctly, they will be happy,...

Jonas Leonard says he was seeking to ship cash to a chum; however, it cost him more than deliberate. He...

Many businesses are infusing speech analytics, machine learning, and natural language processing into patron care fabrics to extract the cost...

Companies, large and small, realize the secret is consistency. Customers count on the same treatment regardless of where they pass,...

We live in the age of the consumer. Customers have greater entry to records about products and services than ever...

"I'd say I'd like to work harder to get the same give-up results," no one said. We live in a...

Pissed off the client, and a note in conjunction with a speedometer icon seems on my laptop display screen: Speaking...

It's tough to imagine a time when humans survived without Google and Amazon delivering facts and merchandise immediately because the...

Airlines aren’t renowned for their after-income service — the Internet is replete with tales of woe — however, a current...